Support

Email Setup

To request a new email account or domain please contact your primary Lanex contact.
If you are requesting a new email account, or wish to change an existing account, the requesting email must be from the same domain. For Example, if you are requesting a change to someone@yourdomain.com, the email must come from yourmailaccount@yourdomain.com.

All requests for mailbox changes must be in writing. We prefer that you do this by email, but you may send a fax on your letterhead if you do not have email for a new domain.

When you write us about your email change request or mailbox addition, please include the information below. Doing so will speed up the processing of your request.

Information needed to process mailbox create/edit requests:

• Company or Organization Name
• First Name / Last Name of mailbox holder
• Complete email address (ie newbox@mydomain.com)
• Secure Password (i.e., it should not be someone’s name or birthdate)