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Initial Steps
What do you need? Do you want to increase sales? Spend less time and money administering your website? Connect with your customers in a more personalized way? Create a distinctive visual design? Reduce paperwork? Streamline your business operations? Integrate two or more software programs? Once we know where you want to go, we can begin to talk to you about how to get there.

What is your budget and timeline? This is so we can make sure you get the site you want at a price you can afford. We also want to know if you have any drop dead target dates, like the launch of an advertising campaign. If you don't have an exact budget and are not sure of your timeline, give us a call anyway because we can help you talk through the options.

What does success mean to you? Your answer might be: "I want to increase my online revenue by 25%", "I want to use streaming video content to communicate my message to my website visitors", "I need an intranet to keep all of my employees connected and working together", or "I need an online learning management system to train my company on new products and services." We ask this question so we can begin to focus on practical ideas that will impact your business in the ways that matter to you.

What if I know what I want but I've never seen it done before?
We provide individualized web solutions, so if you need something completely new and previously untried, we want to know about it. We have successfully implemented innovative applications for many of our clients and would love to have the opportunity to tackle your unique situation.

Information Gathering
On more complex projects, the next step is for us to sit down with you and your key decision makers for a face-to-face meeting. If you are in a hurry and have a smaller project or an RFP already written, we can gather the information we need based on what we learn from your initial phone call or RFP. The questions we ask are designed to clarify the next step in the process and we will give you our opinion before we end the phone call.

Proposal
After all the required information is gathered we can put together a proposal outlining the custom roadmap of your needs, and the associated budget for each part of the process. The proposal will take you through the process we developed for your needs, it will highlight information we learned from our discussions with you, and it will give a comprehensive cost breakdown of the entire project.