Lanex reserves the right to not serve any customer depending on content policies
and serving capacities. Lanex does not host any pornography, multi level
marketing, get-rich-quick schemes or any other content that we feel will
adversely affect Lanex, our upstream providers, or our other customers '
reputations.
Unless otherwise noted no hosting contracts are required. Sites and services will be
discontinued if payment is not received when due. A contract may be required if
your sites or services will require a significant investment in capacity to
meet your needs, or if you have negotiated a longer-term contract in exchange
for a discount.
Lanex is not liable for any damages due to the failure of its servers, network,
or internet connection beyond a credit for that month's service or $1000.00
whichever is less. Lanex is not liable for loss of profit, or other incidental
or consequential damages due to the lack of availability of your access or
services provided by Lanex.
Lanex will grant customer a non-exclusive, perpetual, license for code developed on the website.
As Lanex has developed libraries and codebases during its years in business, we will continue to own,
reuse, resell, and have the ability to enhance our Intellectual Property in the future.
Lanex will provide customer with a copy of all source code utilized on the website in electronic form
at the conclusion of the project upon payment in full and upon request.
Lanex, LLC will perform the work described in your proposal (the "Work") in accordance with the technical
specifications mutually agreed to between the parties. Upon completion of the Work and payment in full
by customer, Lanex will provide customer with a copy of the Work either on disk or via electronic transfer.
Customer will have 30 days after receipt thereof to accept the work or to notify Lanex, LLC that the Work
does not comply with the technical specifications. Lanex, LLC will make reasonable efforts to correct any
such deficiencies. If no notice is received within the thirty-day period, customer will be deemed to have
accepted the Work.
Limited Warranty. Lanex, LLC warrants that the Work will perform in accordance with the technical
specifications for a period of 30 days from acceptance of the Work by Customer. The entire and exclusive
liability and remedy for breach of this Limited Warranty shall be limited to repair of the Work.
Lanex, LLC specifically disclaims all other warranties, express or implied, including, but not limited to,
any implied warranty of merchantability or fitness for a particular purpose.
Limitation of Liability. Your sole and exclusive remedies for any damage or loss in any way connected with
the Work, whether by Lanex, LLC's breach of any expressed or implied warranty, negligence, or any breach
of any other duty, shall be, at Lanex, LLC's option, repair of the Work or return for a refund of the price
paid by you for the Work. UNDER NO CIRCUMSTANCES AND UNDER NO LEGAL THEORY, TORT, CONTRACT, OR OTHERWISE,
SHALL LANEX, LLC BE LIABLE TO YOU OR ANY OTHER PERSON FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL
DAMAGES OF ANY CHARACTER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF GOODWILL, WORK STOPPAGE, COMPUTER
FAILURE OR MALFUNCTION, OR ANY AND ALL OTHER COMMERCIAL DAMAGES OR LOSSES, OR FOR ANY DAMAGES IN EXCESS OF
THE PRICE PAID BY YOU FOR THE WORK, EVEN IF LANEX, LLC SHALL HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH
DAMAGES, OR FOR ANY CLAIM BY ANY OTHER PARTY.
Databases are backed up to a combination of internal raid arrays and external drives on a backup server on business days. Web site content is backed up weekly to a combination of internal raid arrays and external drives on a backup server. Lanex maintains backup disk capacity to allow us to restore your content for 2 weeks for daily or weekly backed up data. Web site logs, media content (Video and Audio Files), and email messages are not backed up.
Lanex does not maintain backups of email messages on its network or servers. Email backups are the responsibility of customers.
There may be a charge for restoring missing files based on the labor that is required on our part. We suggest that web site administrators also back up content remotely on a periodic basis as well for additional content security. These policies may change from time to time.
Email accounts may mail up to 3000 messages per month (or an average of 100 per
day) unless other arrangement are made in advance. A $1.00 charge per
additional message charge will be added to your account if you do not abide by
this rule. There are no charges for incoming email messages. Users sending more
than this amount of messages MUST use a mailing list. Contact Lanex for
assistance and pricing for mail list services.
Lanex scans email for viruses and to identify SPAM. These services are provided
for your benefit, but no warranty is made as to the effectiveness of the
program. The identification of viruses and SPAM are by nature reactive, so it
is up to the customer to be prudent in the opening of email messages.
Your access to the NOC is by appointment only and you must be accompanied by a
Lanex staff member.
Access to your server's data or your data on our web or database servers is
restricted. Requests to grant access to the server or data must be made by
email and be sent from an authorized person. This is done to protect your data
and code, and to provide documentation as to who has access to what.
Lanex will keep all its servers up-to-date with service packs and hot fixes in a
timely manner. We also offer this service to co-located hosts if desired.
Co-located servers may also be located behind a Netscreen firewall with port
restrictions as specified by the customer if desired.
Lanex will strive to maintain its
servers, and monitor their activity in a professional manner,
but is not liable for data loss due to the activities of hackers or crackers. We always suggest
that customers regularly create off site backups of their code and data. Lanex does
not maintain backups of email messages on its network or servers. Email
backups are the responsibility of customers.
There may be restrictions related to server extensions, ActiveX controls, PERL
scripts, and applications that are used on Lanex's web servers. If you are
planning to use this type of resources please contact Lanex to make sure that
they will not affect the stability or availability of the server for you or
others hosting sites on that server.
Lanex expects its customers to abide by the rules and guidelines listed at
http://mail-abuse.org/rbl/manage.html
Lanex provides the tools you will need on its list server to manage your lists
and subscribers appropriately. Lanex has and will continue to enforce these
list server policies. Those found to have abused the policies will have their
list terminated immediately.
You will be provided with telephone and pager numbers that can be accessed 24
hours a day, 7 days a week. There are always at least 2 staff members on call.
Lanex may use its judgment as to what constitutes an emergency. For instance,
adding or checking the availability of an email box may not be an emergency.
Please use common sense when contacting us for off-hours service.
Lanex reserves the right to modify these Policies from time-to-time without
notice.
These Policies will be construed, governed by, and enforced in accordance with
the State of Wisconsin.
Last Policy revision: May 14, 2009.
The standard prices for hosting are as follows. If you have a special situation,
are a reseller, or need a service or volume that you do not see below, please
feel free to contact Herb or Matt at (262) 789-0966
Shared Web site hosting and additional services on your domain. There is no
setup charge for creating the virtual server, FTP access, DNS, etc.
Basic Site: Static HTML, 100 meg storage
5GB monthly traffic, 2 ftp accounts $20.00/mo
Dynamic Site: ASP, ColdFusion, .NET, or PHP with 1 Access or
mySQL database DSN, 250MB storage, 5GB traffic, 3 ftp
accounts $30.00/mo
Advanced Site: ASP, CF, .NET, or PHP with SQL database 1000MB
(1 Gigabyte) storage, 5GB traffic, 4 ftp accounts
$40.00/mo
* see pricing examples below for bandwidth and disk space charges
| Monthly Bandwidth Pricing |
Unit Cost |
All Sites include 5 GBytes of traffic per month.
Charges below are for additional bandwidth |
| 1-24 GB Additional Traffic |
$4.00/GB |
| 25-49 GB Additional Traffic |
$3.50/GB |
| 50GB or more addl Traffic |
$3.00/GB |
Hide the
Bandwidth Example:
Bandwidth Pricing Example:
Suppose you have a very busy site that consumes 100 Gig of traffic during the
course of a month (note, this would be a site with about 20,000 visitors a day,
a very busy site). Your bandwidth would be charged as follows.
100 Gig of traffic - 5 gig allotment in basic package pricing = 95 GB over
allotment Your price is determined by your volume range, in this case you fall
into the 50 or more GB range. Your additional charge would be 95 X $3.00 =
$285.00 for the month.
To put this in perspective, you would have reached about 30 days x 20,000
visitors per day = 600,000 visitors for a cost of $325.00 ($40.00 basic site +
$285.00 bandwidth) or $0.00054 each (19.5 visitors per penny).
Note, the vast majority of the sites that we host do not exceed 5 GB of traffic
per month, but rest assured, if you really do invent a better mouse trap, we
will be able to serve you and your customers!
Hide the Disk
Space Example:
Disk Space Pricing Example:
Web sites that have audio or video files, or advanced flash or other content
may require additional server disk storage. The Advanced Site package includes
1 GB of disk space, let's suppose your site has 4.5 gigabytes of storage at the
end of the month.
Your disk space cost is calculated as follows. Your total disk space used is
4.5 gig, subtract the 1 gig allowance, you will be charged for 3.5 gigs of
additional storage. Your additional charge for storage would be 3.5 gig x $5.00
per gig = $17.50.
Windows Media Server: Windows Media service is used
to stream basic audio or video content. There are many reasons to stream media
rather than have links on your web pages that just download a media file. Using
the Windows Media server does not allow us to reserve you a certain number of
connections or bandwidth like a Flash Media server, but because of the speed of
the Lanex Internet connection you will have good success up to 20-50
connections for audio and 10 - 20 connections with video, and up to 2 to 5 meg
of bandwidth.
Streamed media can be encoded at multiple bit rates to deliver the best
experience for each users Internet connection. It will support a greater number
of users at the same time and will save you bandwidth.
The cost of using the media server is $30.00 per month and includes 5 gigabytes
of traffic. Additional traffic is priced per the "Monthly Bandwidth Pricing"
table above.
Email Service: Dedicated virtual email server, your
domain and managed by you. Lanex email servers may be used to scan your
incoming mail for spam and viruses and forward your messages to your existing
server, or you may use one of our servers to host your messages. Our email
servers support imap, pop3, smtp, and web mail. Email service is only offered to Lanex
web development or hosting customers. We do not provide 3rd party
email hosting.
| Mailbox Qty |
Included Storage |
Standard Accounts
Monthly Cost |
Advanced Accounts*
Monthly Cost |
| 1-19 |
1 gigabyte |
$20.00 |
$49.00 |
| 20-49 |
2 gigabytes |
$30.00 |
$125.00 |
| 50-199 |
5 gigabytes |
$50.00 |
$299.00 |
| 200-499 |
15 gigabytes |
$100.00 |
$749.00 |
| 500-999 |
25 gigabytes |
$200.00 |
$1499.00 |
Additional message storage capacity costs $5/mo per gigabyte. There are no limits as to the number of incoming
messages per day. Each mail user may send up to 1000 messages a day. Lanex does not maintain backups of email messages on its
network or servers. Email backups are the responsibility of customers.
* Advanced accounts include online and shared calendars, online and shared contacts, online and shared tasks and notes.
In addition, using supplied tools you may sync Microsoft Outlook 2000-2007 or Blackberry, iPhone, or Windows Mobile devices with the
mail server. Advanced accounts also come with double the online storage capacity. As an alternative, we can archive your mail. Request a
quote if you would like that service.
Other Services:
List server, per list, includes 10,000 messages mailed $20.00/mo
List server, addl. blocks of 10,000 messages mailed $7.50
Click tracker, per account, you may change link as often as you like $10.00/mo
Co-located server provided by Lanex or others, includes up to 50 gig traffic, 2
public IP addresses. $200.00/mo. Co-located server prices may vary depending on
features or maintenance required by customer. Co-Located servers should not be
shipped with keyboards, mice, or monitors. An admin user name and password are
required. Shipping boxes are stored at no charge.
One Time Racking
fee for all co-located servers, includes cables to KVM switch,
rack space, ups capacity and setup. $350.00
Prices for other services such as separate tape backups, etc., are quoted per
your specification.
